How to configure Intesis WMP AC gateways with Ubiquiti Unifi Wi-Fi

Problem: Intesis WMP type interfaces (eg. PA-RC2-WMP-1) can’t see a Ubiquiti Unifi wireless network with WPA encryption.

Solution: With the Ubiquiti Unifi there is a trick.

Before starting the network configuration process, please be aware that there is a difference between 1st and 2nd generation Intesis WMP devices

1st generation Intesis devices (MAC address starting with 001D) only support 802.1b mode
2nd generation Intesis devices (MAC address starts with CC3F) support 802.1b/g/n

Please log in to your router configuration page and review the configuration settings for 2.4GHz band - see screenshot below.

Figure 1 Mode and Band Configuration

If you are using Ubiquiti Wi-Fi it may be necessary to enable and set the 2G "minimum data rate control" to 1Mbps.

Figure 2 : Data Rate configuration

If, after following the steps, the problem persists, please open a ticket via the HMS-Intesis Tech Support web page…