FAQs: Elsner KNX Matter Server vs. 1Home Products  

1. What is the difference between the Elsner KNX Matter Server and 1Home products? 

The Elsner KNX Matter Server is an OEM version of the 1Home Server KNX Pro, branded and distributed by Elsner. While the underlying hardware and firmware are identical, the Elsner version offers additional value through: Global customer support from Elsner. Seamless integration with Elsner’s wider smart home product line. Branding consistency with Elsner’s trusted reputation for quality and reliability.  

2. Why should I choose the Elsner KNX Matter Server over 1Home products? 

The Elsner KNX Matter Server is ideal for customers already familiar with Elsner’s product ecosystem or seeking enhanced support tailored to professional installers and high-end users. It provides: A cohesive experience for customers using other Elsner products. Access to Elsner’s global support network. A trusted brand known for precision and high-quality solutions.  

3. Does the Elsner KNX Matter Server support Matter integration? 

Yes, the Elsner KNX Matter Server supports Matter integration, allowing compatibility with Apple Home, Google Home, Amazon Alexa, SmartThings, Home Assistant, and other Matter-compatible apps. It offers the same Matter capabilities as the 1Home Server KNX Pro.  

4. What are the device limits for the Elsner KNX Matter Server? 

The Elsner KNX Matter Server is optimised for medium to large installations, similar to the 1Home Server KNX Pro, with support for up to 250 devices.  

5. Who should buy Elsner KNX Matter Server? 

Professional installers seeking reliable KNX-to-Matter solutions. Residential developers and Home builders working on high-end residential or housing projects. End-users who value premium support and integration with Elsner’s broader product range. System Integrators looking for an easy way to create visualisations that combine both KNX and Matter devices.  

6. How is support managed for the Elsner KNX Matter Server? 

While firmware updates and technical maintenance are managed by 1Home, Elsner provides global customer support tailored for its version of the KNX Matter Server, ensuring a smooth experience for customers.  

7. What makes the Elsner KNX Matter Server part of a ‘trusted ecosystem’? 

Elsner’s KNX Matter Server is designed to work seamlessly within Elsner’s larger portfolio of smart home automation products. This makes it an excellent choice for customers seeking a cohesive and reliable smart home solution with the added assurance of Elsner’s quality standards.  

8. Can the Elsner KNX Matter Server be used outside of Elsner’s ecosystem? 

Yes, the Elsner KNX Matter Server is fully compatible with standard KNX and Matter systems, making it versatile enough for use in standalone installations or alongside other brands’ products.